We offer a flexible pre-order cancellation policy. You can cancel a preorder before we receive the receive the items in stock. Upon receiving stock, unpaid pre-orders are held for 3 business days before being cancelled.
How to cancel a pre-orders
- Visit the Pre-Orders tab on your My Account page.
- Completed, active, and canceled pre-orders are displayed,
- Here you have the ability to cancel active pre-orders by clicking on the “cancel” button next to the order
