We offer a flexible pre-order cancellation policy. You can cancel a preorder before we receive the receive the items in stock. Upon receiving stock, unpaid pre-orders are held for 3 business days before being cancelled.

How to cancel a pre-orders

  • Visit the Pre-Orders tab on your My Account page.
  • Completed, active, and canceled pre-orders are displayed,
  • Here you have the ability to cancel active pre-orders by clicking on the “cancel” button next to the order

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